GDPR & Privacy Statement

About your financial information and personal information:

Joanne Lo is hosted on SquareSpace platform. SquareSpace.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through SquareSpace.com data storage, databases and the general SquareSpace.com applications. They store your data on secure servers behind a firewall. Your data is not shared with any 3rd party and is kept safe for use to Joanne Lo Education only.

All direct payment gateways offered by SquareSpace.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with our site visitors.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies & Tracking 

We utilise google analytics to collect and track information of our visitor to our site. This information is used to monitor site efficiency and demographic type

Click here to view which cookies are stored on your computer when you visit our site.

Withdraw consent
If you don’t want us to process your data anymore, please contact us at here 

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at here.